SP
Shovel P

1 reviews | Active since Jan 2020

18 Jun 2020, 13:01

Worst Medical Aid I Have EVER Been On

Both my kids were sent in at the same time to have their tonsils removed, they paid the anesthesia for my son, but they refused to pay the anesthesia for my daughter. after months and months of sending mails, I had to pay it out of my own pocket, and to this date, the scheme has not even rep**** to my mails. Worst Medical Aid Scheme ever...

0
Replies (2)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply18 Jun 2020, 13:31
Official
Good Afternoon, we are so very distressed to hear of your unfortunate experience.  As such, one of the senior members of our team will be in touch shortly to assist in resolving your matter.  Best Regards The HEALTH SQUARED Team

Health Squared Medical Scheme
Health Squared Medical Scheme's reply19 Jun 2020, 12:57
Official
Good Afternoon.  One of our senior team members has endeavored to contact you with regard to your matter however, they have been unable to reach you.  As such, may we request that you provide us with your membership number so that we may access the latest details we have for you on our system.  We apologise for any inconvenience caused, however, we would like to assist you as soon as practically possible.  Best Regards The HEALTH SQUARED Team