JO
Jacques O
1 reviews | Active since Jul 2019
05 Mar 2020, 14:01
Worst Medical AID!
I have sent emails since Monday requesting about a dependent that was removed in Feb, but I'm still paying for him? Ref no:WF***2N133559. Also I wanted a typed email that show me exactly what each dependent cost me on my profile!! I have had enough of Health Squared, I am seriously considering moving my business elsewhere! Please get someone to contact me asap regarding this matter!!!!
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Health Squared Medical Scheme's replyOfficial
05 Mar 2020, 19:02Hi Jacques we are so very sorry to hear of your unfortunate experience. Please would you be so kind as to supply us with your contact details so that we have a senior member of our management team, reach out to you to assist in resolving your matter. In the interests of protecting your privacy, please would you supply these details to us via our Facebook direct messaging platform to ensure your query is dealt with expeditiously. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply05 Mar 2020, 19:02
Official
Hi Jacques we are so very sorry to hear of your unfortunate experience. Please would you be so kind as to supply us with your contact details so that we have a senior member of our management team, reach out to you to assist in resolving your matter. In the interests of protecting your privacy, please would you supply these details to us via our Facebook direct messaging platform to ensure your query is dealt with expeditiously. Best Regards The HEALTH SQUARED Team