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kathy.flemix kathy.flemix
1 reviews | Active since Dec 2016
03 Dec 2018, 14:58
Willing to let you die
They leave you on hold for hours, cut your call and never call back after taking your details. They don't respond to emails and you cannot get hold of anyone to help you to authorize cronic medicine. They are pathetic! This is HEART medicine after a heart attac****
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Replies (2)
Health Squared Medical Scheme's replyOfficial
04 Dec 2018, 10:19We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch via your provided email address soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Health Squared Medical Scheme's reply04 Dec 2018, 10:19
Official
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch via your provided email address soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Health Squared Medical Scheme's replyOfficial
05 Dec 2018, 13:26Thank you for taking the time to speak to our dedicated consultant. We trust that your query has been suitably resolved and look forward to continuing to provide you with quality healthcare that enables you to fully embrace life.
Should there be anything in addition that you would like to discuss, please don't hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team
Should there be anything in addition that you would like to discuss, please don't hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team
Health Squared Medical Scheme's reply05 Dec 2018, 13:26
Official
Thank you for taking the time to speak to our dedicated consultant. We trust that your query has been suitably resolved and look forward to continuing to provide you with quality healthcare that enables you to fully embrace life.
Should there be anything in addition that you would like to discuss, please don't hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team
Should there be anything in addition that you would like to discuss, please don't hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team