Unreasonable Contribution Increase for the Foundation Plan

Unreasonable Contribution Increase for the Foundation Plan Income Band from March 2022

How can I as a member on the Foundation Plan receiving an income of R1 890.00 from a disability grant from SASSA the South African Social Security Agency be expected to pay a monthly contribution of R2 290.00 per month which is more than what I receive as an income of R1 890.00 per month this is an increase of R1 056.00 per month more than the previous increase in January 2022 of R1 234.00 per month.

What this means is that I am expected to pay Health Squared Medical Scheme my whole SASSA grant every month as well as an extra R400.00 per month which which I don't have.

Furthermore your call centre consultants wasted my time and my airtime on my cellphone because all they could tell me was that the increases were because of COVID and to maintain the sustainability on the Medical Scheme. I was offered by one of your consultants to downgrade my plan to Aspire which does not suit me because it is only a hospital plan and the whole reason that I chose the Foundation Plan is because I required day to day medical cover as well as hospital cover.

I cannot believe that the Council for Medical Schemes would approve such ridiculously unaffordable increases for members like myself who are receiving and income less than the current March 2022 increase. The second increase within two months.

Please be kind enough to attend to my complaint as a matter of urgency and I hope to receive a favourable outcome.

Yours Sincerely

Gavin Meltz