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deon S
1 reviews | Active since Nov 2016
21 Sept 2020, 17:10
Terrible service
Terrible service trying to get a schedule for sars on claims not paid by them, struggling 5 days now to get it.Fedhealth assisted me in 10 min ,health sqaured say they need 7 days ,what a joke .Also over priced rather go the fedhealth
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Replies (3)0
Replies (3)
Health Squared Medical Scheme's replyOfficial
22 Sept 2020, 08:42Good Morning Deon we are most distressed to hear of your unfortunate experience. We will escalate your query for immediate attention and as such you may expect a call from one of our dedicated client consultants who will assist you in resolving this matter. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply22 Sept 2020, 08:42
Official
Good Morning Deon we are most distressed to hear of your unfortunate experience. We will escalate your query for immediate attention and as such you may expect a call from one of our dedicated client consultants who will assist you in resolving this matter. Best Regards The HEALTH SQUARED Team
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deon S's updateReviewer Update
23 Sept 2020, 12:17Thanks for sorting it,pity i had to vent on this site to get a decent response.
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deon S's update23 Sept 2020, 12:17
Reviewer Update
Thanks for sorting it,pity i had to vent on this site to get a decent response.
Health Squared Medical Scheme's replyOfficial
23 Sept 2020, 15:44Good Afternoon Deon we thank you for bringing this matter to our attention, so that we may address these issues as soon as possible, in order to ensure that our internal processes are refined to best suit our members needs. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply23 Sept 2020, 15:44
Official
Good Afternoon Deon we thank you for bringing this matter to our attention, so that we may address these issues as soon as possible, in order to ensure that our internal processes are refined to best suit our members needs. Best Regards The HEALTH SQUARED Team