SL
Sharon L

1 reviews | Active since Feb 2018

26 Mar 2019, 16:06

Shocking Service

Shocking service and come back time. They just dont reply to your emails

0
Replies (2)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply01 Apr 2019, 10:11
Official
We acknowledge receipt of your concerns and thank you for bringing them to our attention. HEALTH SQUARED is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
 
 Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
 
 Yours in health,

The HEALTH SQUARED team.
Health Squared Medical Scheme
Health Squared Medical Scheme's reply02 Apr 2019, 15:27
Official
Thank you for chatting to our dedicated consultant.  We trust that your complaint has been suitably resolved.  Please feel free to contact our call centre on ***0 should you require any further information