LG
Lelanie G
1 reviews | Active since Jan 2015
11 Feb 2016, 16:48
Ridiculous so called cover
What ever you do, DON'T JOIN RESOLUTION HEALTH MEDICAL AID!!! My son does not earn much but needs medical aid. He has a terrible cronic problem with his stomach. He had to pay over R2000.00 for a gastroscopy. Over R2000.00 for doctors. Hundreds of rands co-payments on medication. He has been put on chronic medication which he got in December 2015. 30 tablets for a month. End of January 2016 when he had to get the repeat he was informed the medical aid pays only every 3 months. He has to pay the months in between. R200.00 every time. What kind of care is this. DON'T JOIN RESOLUTION HEALTH MEDICAL AID!!
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Health Squared Medical Scheme's replyOfficial
12 Feb 2016, 09:10Hello DiscoveryInsure,
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
Health Squared Medical Scheme's reply12 Feb 2016, 09:10
Official
Hello DiscoveryInsure,
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team