PW
Peter W

1 reviews | Active since Mar 2009

06 Feb 2019, 13:13

Resolution - Agility - Resomed - can someone answer a phone?

These guys changed the scheme to some agility affiliated scheme but now they are excluding all sorts of things but the premiums went up? How does that work? You try and call them and the phones just ring....and ring... Patients are dying while on hold.... How do you actually contact them and get someone to speak to?

0
Replies (2)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply10 May 2019, 09:24
Official
We apologise for the delay in getting in touch as the Resolution Health page was not monitored once the name was changed to Health Squared.  One of our dedicated consultants will be in touch soonest  to discuss your concerns.

Yours in health

The HEALTH SQUARED team
Health Squared Medical Scheme
Health Squared Medical Scheme's reply10 May 2019, 13:18
Official
Thank you for taking the time to chat to our consultant.  We are delighted that all your queries were resolved.