PS
Piet S

1 reviews | Active since Aug 2011

07 Jul 2015, 09:45

Poor Service

All members recieved a SMS saying that we will get our tax certificates on the 6th of July. For the 3rd year it did not happen. SARS want proof of medical expenses but my medical aid cannot supply proof. All type of excuses is made when a call is logged at the call center.

0
Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply07 Jul 2015, 10:11
Official
Hello Pietie,

Please note that we are currently arranging your tax certificate for you. A dedicated consultant is working on it. We sincerely apologise for any inconvenience and will get this issue resolved for you within the course of the day.

Yours in health and wellness,

The Resolution Health team