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ctmtowing C
1 reviews | Active since Nov 2016
30 Apr 2021, 18:31
Please help me make sense of this madness
It seems as though Health Squared Medical Scheme would much rather lose a loyal 10-year customer than to downgrade the existing scheme with a mere R 700 Rand. Twice now my humble request has been declined. I am of the conviction that Health Squared is most properly the ONLY MEDICAL SCHEME in the entire world that was not impacted by Covid-19. Pitty, great pitty as I shall spread the word far and wide.
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Health Squared Medical Scheme's replyOfficial
04 May 2021, 08:37Dear Sam, we appreciate you taking the time to raise your complaint with us. We've made special provision for your enquiry to be dealt with at the highest priority and level of review. We anticipate a positive response within the next view days and will be in personal contact with you to discuss next steps. Our sincerest apologies for the inconvenience and frustration caused. We value your loyal membership greatly and look forward to engaging with you personally to promptly resolve your enquiry.
Regards,
The HEALTH SQUARED Team
Health Squared Medical Scheme's reply04 May 2021, 08:37
Official
Dear Sam, we appreciate you taking the time to raise your complaint with us. We've made special provision for your enquiry to be dealt with at the highest priority and level of review. We anticipate a positive response within the next view days and will be in personal contact with you to discuss next steps. Our sincerest apologies for the inconvenience and frustration caused. We value your loyal membership greatly and look forward to engaging with you personally to promptly resolve your enquiry.
Regards,
The HEALTH SQUARED Team