nG
nazeera G

1 reviews | Active since Dec 2011

22 Feb 2019, 13:30

PATHETIC SERVICE ***

Called in to remove my dad from policy who passed away and spoke to pabi at 1.29pm. extremely rude, no empathy and refused to call a manager and put the phone down on me.

0
Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply10 May 2019, 09:18
Official

We apologise for your poor service experience and the delay in getting n touch.  The Resolution Health page has not been monitored since the Scheme name change to HEALTH SQUARED on 1 January 2019.


One of our dedicated consultants will be in touch soonest to discuss your complaint in detail.

Yours in health,

The HEALTH SQUARED team