JL
JOHN L
1 reviews | Active since Jul 2020
09 Jul 2020, 13:20
Pathetic chronic Authorisatons for Chronics
As a busy pharmacist dealing with many medical aid under Covid, The most pathetic is health squared. 3 Phone calls and 7 *********** people and 45 minutes on the phone i finally gor a patients chronic approved. You can thank Angel, Chevon, Nkosi, Gomo and Kenneth for their pathetic "CANT DO" service. I will tell all my patients to move to a better medical aid.
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Health Squared Medical Scheme's replyOfficial
09 Jul 2020, 18:03Hi John we thank you for being in touch and for bringing this matter to our attention. We apologise profusely for your unfortunate experience and you may be assured that we have escalated your matter to a senior member of our management team. As such, you may expect a call from our management team shortly, to assist with the swift resolution of your issue. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply09 Jul 2020, 18:03
Official
Hi John we thank you for being in touch and for bringing this matter to our attention. We apologise profusely for your unfortunate experience and you may be assured that we have escalated your matter to a senior member of our management team. As such, you may expect a call from our management team shortly, to assist with the swift resolution of your issue. Best Regards The HEALTH SQUARED Team