BK
BALINDA K
1 reviews | Active since Dec 2015
03 Nov 2021, 15:09
Optometry
I am paying my son's membership monthly and today I was in TOTAL SHOCK!! What a disgrace!!!!!!! He can only get a frame of R200 - a lucky packet or toy one for that price. He will be able to get a much better frame at the state hospital - you must be ashamed of yourselves!! I asked the service provider to claim the test - you can go buy a packet of sweets to eat in front of the TV tonight with the tip of R200. I am sure that frame will not even last 2 years. Tsks Tsk
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Health Squared Medical Scheme's replyOfficial
03 Nov 2021, 16:17Dear Balinda,
We sincerely appreciate that you have raised your complaint with us. We understand that a dedicated consultant has contacted you and is busy investigating the matter. The consultant will keep you up to date with the progress on the matter. Thank you for your patience. Regards,The HEALTH SQUARED Team
We sincerely appreciate that you have raised your complaint with us. We understand that a dedicated consultant has contacted you and is busy investigating the matter. The consultant will keep you up to date with the progress on the matter. Thank you for your patience. Regards,The HEALTH SQUARED Team
Health Squared Medical Scheme's reply03 Nov 2021, 16:17
Official
Dear Balinda,
We sincerely appreciate that you have raised your complaint with us. We understand that a dedicated consultant has contacted you and is busy investigating the matter. The consultant will keep you up to date with the progress on the matter. Thank you for your patience. Regards,The HEALTH SQUARED Team
We sincerely appreciate that you have raised your complaint with us. We understand that a dedicated consultant has contacted you and is busy investigating the matter. The consultant will keep you up to date with the progress on the matter. Thank you for your patience. Regards,The HEALTH SQUARED Team