FS
Freddie S
1 reviews | Active since Dec 2011
04 Feb 2015, 19:26
not finalised
A month ago I submitted a helopeter complaint and some clever person called me back and made a emty promise ! <br> <br> I still didn't get my mothers refund ! <br> <br> She could pay her medical aid this month because she didn't had the money that was promised ! <br> <br> I hate this medical aid and I want my mothers money <br> <br> I have proof that they promised me again the refund and nothing happened ! <br> <br> I WANT THE CEO TO CALL ME NOT A UNEDUCATED PERSON THAT MAKES EMPTY PROMISES ! <br> <br> I am going to speak out with all my proof and u will be shown on tv what u do with pensioners !
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Health Squared Medical Scheme's replyOfficial
05 Feb 2015, 09:41Hello freddieschmidt,
It is with deep concern that we read your current post and wish to assure you that we are giving this matter priority and will be in touch soon. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your case in further detail.
Please rest assured that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
It is with deep concern that we read your current post and wish to assure you that we are giving this matter priority and will be in touch soon. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your case in further detail.
Please rest assured that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Health Squared Medical Scheme's reply05 Feb 2015, 09:41
Official
Hello freddieschmidt,
It is with deep concern that we read your current post and wish to assure you that we are giving this matter priority and will be in touch soon. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your case in further detail.
Please rest assured that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
It is with deep concern that we read your current post and wish to assure you that we are giving this matter priority and will be in touch soon. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your case in further detail.
Please rest assured that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.