1 reviews | Active since Nov 2012
NO RESPONSE REGARDING PAYMENT
<p>We sent an email last week to re****ion regarding the unpaid stetement since 2014. they did call my husband and said they will send him the paid up statement, today the send a statement from 2014 and we are tod to follow up, generated year to date statements and we are told to follow, we can only follow up with the hospital.</p> <p>Can someone send us the paid up statement thats all we need, we payin you every month R850 for 12 months we pay you R10 200.00 and we are told to follow up,</p> <p>Can someon send us the statement to show ZERO Balance to my husband's name then we can forwrad to it to th ehospital since Resolution cant do their job, they asking us to follow up.</p> <p>Can someon repsond because we have been patient enough and this is getting out of hand and now we wnat this medical aid to be cancelled with emmediate effect.</p> <p> </p> <p>Thank you</p>
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Thank you for taking the time to speak to our dedicated consultant. We trust that your query has been suitably resolved and look forward to continuing to provide you with quality healthcare that enables you to fully embrace life.
Should there be anything in addition that you would like to discuss, please don't hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team
Thank you for taking the time to speak to our dedicated consultant. We trust that your query has been suitably resolved and look forward to continuing to provide you with quality healthcare that enables you to fully embrace life.
Should there be anything in addition that you would like to discuss, please don't hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team