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taryn.vanwyk taryn.vanwyk

1 reviews | Active since Jul 2016

23 Jun 2021, 06:28

No Answers and no resolution

With many calls and emails Health Squared has still not resolve my issue since 2019. My Daughter is ADHD and need her meds every day. On the 14 of June and asked then why the medical did not put her meds on chronic, spoke to Lady Called Gloria Mwape and asked her a about the the problem she did not help at all I asked her to speak so her boss or manager she said they were not available I then asked her to to get some one to call me back then again no response.

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Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply01 Jul 2021, 09:00
Official
Dear Taryn,
 
We sincerely appreciate that you have raised your complaint with us. 
We understand that one of our dedicated consultants have been in touch with you and that the matter has since been resolved. 
Our apologies for the inconvenience caused. 

Regards,
The HEALTH SQUARED Team