aR
ashin R
1 reviews | Active since May 2011
09 Jul 2021, 17:08
Mr Patrick Masobe please call me on ***
Mr Patrick Masobe please call me on ***. It's a shame that you have such *********** staff and complaints are not addressed. Esther has made many promises on email and over the phone that Gloria the pharmacy manager would call me back but that hasn't happened. You have the most *********** and rude staff at health squared.
Helpful (0)
Replies (1)0
Replies (1)
Health Squared Medical Scheme's replyOfficial
21 Jul 2021, 15:37Dear Ashin,
Thank you for bringing what happened to our attention.
Thank you for bringing what happened to our attention.
We do everything possible to make every member’s interaction with our dedicated team constructive, and regret that your experience was not aligned with this commitment. Our sincerest apologies for the inconvenience and frustration caused.
We understand that our team has been in touch with you and that your complaint is being investigated as a matter of priority. The dedicated consultant will update you.
We understand that our team has been in touch with you and that your complaint is being investigated as a matter of priority. The dedicated consultant will update you.
Regards,
The HEALTH SQUARED Team
Health Squared Medical Scheme's reply21 Jul 2021, 15:37
Official
Dear Ashin,
Thank you for bringing what happened to our attention.
Thank you for bringing what happened to our attention.
We do everything possible to make every member’s interaction with our dedicated team constructive, and regret that your experience was not aligned with this commitment. Our sincerest apologies for the inconvenience and frustration caused.
We understand that our team has been in touch with you and that your complaint is being investigated as a matter of priority. The dedicated consultant will update you.
We understand that our team has been in touch with you and that your complaint is being investigated as a matter of priority. The dedicated consultant will update you.
Regards,
The HEALTH SQUARED Team