1 reviews | Active since Nov 2017
Most unprofessional staff and systems
The staff are possibly the most unprofessional people I have interacted with, even the operations manager (Tumi) is totally ***********. They fail to capture claims and delay payments. Would not suggest anyone consider Resolution Health as a medical aid.
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise.
We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise.
We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Following a discussion with your dedicated consultant, we trust that your query has been addressed and resolved. We look forward to continue taking care of your health and assist you to embrace life as a Resolution Health member.
Should there be anything in addition that you would like to discuss, please don’t hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team.
Following a discussion with your dedicated consultant, we trust that your query has been addressed and resolved. We look forward to continue taking care of your health and assist you to embrace life as a Resolution Health member.
Should there be anything in addition that you would like to discuss, please don’t hesitate to get in touch.
Yours in health and wellness,
The Resolution Health team.