mR
monique R
1 reviews | Active since Sept 2014
01 Apr 2016, 11:39
I HATE THIS MEDICAL AID
FIRSTLY I HAVE YET AGAIN PROBLEMS WITH THIS MEDICAL AID'S CALL CENTER. I GOT TRANSFERRED TO VARIOUS DEPARTMENTS AND THEN THEY CUT ME OFF!!!!!<br> <br> ANOTHER SHOCKING EVENT IS THAT I GOT REFUSED TREATMENT FROM A DOCTOR WHEN HE HEARD MY MEDICAL AID IS RESOLUTION HEALTH!!!!<br> <br> I HATE THIS MEDICAL AID BUT NOW I AM STUCK WITH THESE *********** PEOPLE AS OTHER MEDICAL AIDS HAVE WAITING PERIODS AND EXCLUSIONS.<br> <br> I AM FED UP!!!!
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Health Squared Medical Scheme's replyOfficial
01 Apr 2016, 16:38Hello moniquegenis,
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
Health Squared Medical Scheme's reply01 Apr 2016, 16:38
Official
Hello moniquegenis,
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team