MB
Marlize B

1 reviews | Active since Nov 2017

21 Nov 2017, 12:45

Horrible service

They don't pay bils and no one assists you on enquiries and when canceling no response received and then they expect that you must give them 30 days notice.

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Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply23 Nov 2017, 13:20
Official

We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.

Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.

Yours in health and wellness,

The Resolution Health team.