mM
mroux M

1 reviews | Active since Jun 2016

15 Jul 2020, 13:19

Horrible medical aid

They only take your monthly premium but never deliver nor assist their clients.

I have been allocated a 'dedicated account manager' (Alicia Le Roux) *to help me but she is nowhere to be found nor has she assisted me in any way. Pathetic

I never get feedback or assistance. What a horrible medical aid.

0
Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply15 Jul 2020, 13:47
Official
Good Afternoon Monique we are terribly sorry to hear of your distressing experience.  We will have a senior member of our team make contact with you in order that they may assist you promptly.  Best Regards The HEALTH SQUARED Team