Healthsquared Medical aid not paying for Covid 19 testing in these difficult times!!!!!!!!!!!

I am really disappointed in Healthsquared Medical Aid. my daughter got sick and had to be tested for Covid 19. I also had to go for testing. Now I got statement saying that Healthsquared is not paying for the tests as it has to be authorised first. In the beginning of the year my daughter had to go for bloodtests as well. I send it through for authorisation and it took more than a week for Healthsquared and only after a report on Hellopeter to get back to me. How could I wait for such a long time again to get authoristion for Covid 19 testing to get authorised and for my daughter to get treated as she tested positive. Seems like Healthsquared is the only medical aid that is not paying for Covid 19 testing???I am working at a doctor's rooms and the more I deal with Healtshquared the less I will advise patients that are asking for good medical aid to join them. I am definately thinking about look myself for new medical aid that gives excellent service.