CO
Christina O
1 reviews | Active since Nov 2018
14 Oct 2020, 15:03
Health Squared Medical Scheme Claims
Fast to tell you if your monthly debit order is not in place then you are not covered, but hell try and put in a claim then you wait for 2 months and still NO reply?
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Health Squared Medical Scheme's replyOfficial
14 Oct 2020, 16:17Hi Christina we thank you for bringing this matter to our attention, however, we do need to apologise that your experience has been so unfortunate. We will immediately escalate your query to one of our senior client service consultants who will be in touch shortly to assist you in resolving this matter as soon as practically possible. Once again, please accept our sincere apologies for this. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply14 Oct 2020, 16:17
Official
Hi Christina we thank you for bringing this matter to our attention, however, we do need to apologise that your experience has been so unfortunate. We will immediately escalate your query to one of our senior client service consultants who will be in touch shortly to assist you in resolving this matter as soon as practically possible. Once again, please accept our sincere apologies for this. Best Regards The HEALTH SQUARED Team