TM
Tom M
1 reviews | Active since Feb 2011
03 Apr 2019, 20:25
Health Square Medical *******
One star is extremely high for pathetic service. I originally mailed a request through as my dentist refuses to deal with Spectramed / Health Square. Inital request was submitted on the 13 March. Standard reply is: Dear valued Member, This email serves as confirmation that we have received your electronic enquiry. Please do not reply to this email as this inbox is for automated responses only. Your enquiry is attended to by one of our dedicated team of consultants, who will be in touch with you soon. Your in health and wellness,
HEALTH SQUARED Team We are 7 e-mails down the line,same reply!
PATHETIC SERVICE!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Health Squared Medical Scheme's replyOfficial
04 Apr 2019, 09:03We acknowledge receipt of your concerns and thank you for bringing them to our attention. HEALTH SQUARED is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team.
Health Squared Medical Scheme's reply04 Apr 2019, 09:03
Official
We acknowledge receipt of your concerns and thank you for bringing them to our attention. HEALTH SQUARED is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team.