1 reviews | Active since Dec 2015
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Hi I was with resolution health medical scheme foundation option for a long time. Near the end before I changed due to changes to the scheme apparently which has cost me in excess of 1147. For doctors consultations which I had to pay cause they refused. The one excuse was you can t see the doctor within 7 days never like that before the you can only see him 4 times a month. All this but when they sell the package the say unlimited doctors visits etc. Never was informed that it changed and no it wasn't in the small print I initially signed. I am disgusted with them
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team.
Thank you for chatting to our dedicated consultant. We look forward to continue providing you with quality benefits in future.
Yours in health
The Resolution Health team
Thank you for chatting to our dedicated consultant. We look forward to continue providing you with quality benefits in future.
Yours in health
The Resolution Health team