mR
monique R

1 reviews | Active since Sept 2014

05 Mar 2015, 12:06

EXCELLENT SERVICE

I have always had problems with this medical aid and I was in the process of moving. Dawn was assigned to sort out a problem for me on a previous complaint.<br> <br> I have been with this medical aid for a very long time and hated the service. Dawn has changed my view of this medical aid. She responds to any query that i may have and I am extremely happy with the service level that she has established. I can rely on her and know that she will always be willing to help with any query.<br> <br> Dawn definitely goes the extra mile for the client and she is truly adds tremendous value to this medical aid.<br> <br> Thank you Dawn!

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Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply06 Mar 2015, 09:31
Official
Hello moniquegenis,

Thank you for your kind words regarding the service you received from your dedicated consultant, Dawn le Roux. Resolution Health strives to provide members with exceptional service at all times and have taken special note of your compliment as part of our ongoing drive towards service excellence.

Yours in health

The Resolution Health team