mR
marlene R
1 reviews | Active since Feb 2011
30 May 2019, 07:45
Don't even consider health squared!!!!
I agree with everyone I just can not get through to them telephonically and when you send an email to request something as simple as a psychological consultation you get mail that an friendly agent will get back to you!!! Which never happens!!! I'm I member for about 15 years!!!! Spectramed was okay but since they we were taken over health squared useless!!!!!! The people that's suppose to assist with queries - agility is as useless!!!! Shop around before health squared!!! That's why I didn't let my kids to join!!!!
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Replies (2)
Health Squared Medical Scheme's replyOfficial
30 May 2019, 09:29We acknowledge receipt of your concerns and thank you for bringing them to our attention. HEALTH SQUARED is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team
Health Squared Medical Scheme's reply30 May 2019, 09:29
Official
We acknowledge receipt of your concerns and thank you for bringing them to our attention. HEALTH SQUARED is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health,
The HEALTH SQUARED team
Health Squared Medical Scheme's replyOfficial
31 May 2019, 09:28We have been unable to make contact with you using the number provided. Kindly keep an eye ut for our call regarding your query.
Yours in health
The HEALTH SQUARE team
Health Squared Medical Scheme's reply31 May 2019, 09:28
Official
We have been unable to make contact with you using the number provided. Kindly keep an eye ut for our call regarding your query.
Yours in health
The HEALTH SQUARE team