CS
Clinton S
1 reviews | Active since Oct 2012
28 Jan 2020, 11:16
Client Services on hold for a very long time
When phoning Client services you can wait over 10 minutes before speaking to anybody.
Helpful (0)
Replies (3)0
Replies (3)
Health Squared Medical Scheme's replyOfficial
28 Jan 2020, 13:19HI Clinton please would you supply us with your contact details and membership number and we will have one of our Client Service Consultants call you back to assist you with your query. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply28 Jan 2020, 13:19
Official
HI Clinton please would you supply us with your contact details and membership number and we will have one of our Client Service Consultants call you back to assist you with your query. Best Regards The HEALTH SQUARED Team
CS
Clinton S's updateReviewer Update
28 Jan 2020, 13:34I did eventually get through thanks, and my issue was resolved, I was just letting you know it takes forever for assistance
CS
Clinton S's update28 Jan 2020, 13:34
Reviewer Update
I did eventually get through thanks, and my issue was resolved, I was just letting you know it takes forever for assistance
Health Squared Medical Scheme's replyOfficial
28 Jan 2020, 13:44Hi Clinton we are so pleased that you were assisted and your query was resolved. We will address this issue with the Call Centre Management and strive to improve upon this. Best Regards The HEALTH SQUARED Team
Health Squared Medical Scheme's reply28 Jan 2020, 13:44
Official
Hi Clinton we are so pleased that you were assisted and your query was resolved. We will address this issue with the Call Centre Management and strive to improve upon this. Best Regards The HEALTH SQUARED Team