CD
Charlene D
1 reviews | Active since Feb 2022
18 Mar 2022, 08:27
claims
yours service re my claims is shocking please phone me - waiting for 3 weeks for a large claim and each time told its not received? your consultant also hung up on me???????
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Replies (2)0
Replies (2)
Health Squared Medical Scheme's replyOfficial
18 Mar 2022, 10:17Dear Charlene,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your
expectations. This is an unusual occurrence and we’ll do better in the future.
One of our dedicated consultants will give you a call shortly, to discuss your concerns.
Please send us your member number.
We look forward to engaging with you personally to promptly resolve your enquiry.
Regards,
The HEALTH SQUARED Team
Thank you for sharing your feedback. We’re sorry your experience didn’t match your
expectations. This is an unusual occurrence and we’ll do better in the future.
One of our dedicated consultants will give you a call shortly, to discuss your concerns.
Please send us your member number.
We look forward to engaging with you personally to promptly resolve your enquiry.
Regards,
The HEALTH SQUARED Team
Health Squared Medical Scheme's reply18 Mar 2022, 10:17
Official
Dear Charlene,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your
expectations. This is an unusual occurrence and we’ll do better in the future.
One of our dedicated consultants will give you a call shortly, to discuss your concerns.
Please send us your member number.
We look forward to engaging with you personally to promptly resolve your enquiry.
Regards,
The HEALTH SQUARED Team
Thank you for sharing your feedback. We’re sorry your experience didn’t match your
expectations. This is an unusual occurrence and we’ll do better in the future.
One of our dedicated consultants will give you a call shortly, to discuss your concerns.
Please send us your member number.
We look forward to engaging with you personally to promptly resolve your enquiry.
Regards,
The HEALTH SQUARED Team
Health Squared Medical Scheme's replyOfficial
30 Mar 2022, 14:41Dear Charlene,
We greatly value the time that you have taken to engage with us. Our dedicated team has been hard at work and are happy to confirm that the enquiry has been attended to & promptly resolved. We wish you a prosperous healthcare journey with HEALTH SQUARED and please do not hesitate to reach us via an email to ***.
Yours in Health,
The HEALTH SQUARED Team
Health Squared Medical Scheme's reply30 Mar 2022, 14:41
Official
Dear Charlene,
We greatly value the time that you have taken to engage with us. Our dedicated team has been hard at work and are happy to confirm that the enquiry has been attended to & promptly resolved. We wish you a prosperous healthcare journey with HEALTH SQUARED and please do not hesitate to reach us via an email to ***.
Yours in Health,
The HEALTH SQUARED Team