DM
Dr M
1 reviews | Active since May 2017
24 Apr 2019, 10:53
Bad service
Your call centre agent Thandeka Ntuli???? gave me wrong info!! Please can a competent agent call me and explain whats going on??? call me on my cellphone....practice number is ********** . I am utterly disappointed....will be on a flight from 13:15 - 15:30
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Replies (2)
Health Squared Medical Scheme's replyOfficial
03 May 2019, 12:38Dear Dr. M,
We have escalated your query to our senior management team who will be in touch shortly to discuss your query. We have also shared your post with Thandeka's manager who will ensure that your interaction, and the information shared, is investigated. Thank you for bringing this to our attention.
Yours in health and wellness,
The HEALTH SQUARED team.
We have escalated your query to our senior management team who will be in touch shortly to discuss your query. We have also shared your post with Thandeka's manager who will ensure that your interaction, and the information shared, is investigated. Thank you for bringing this to our attention.
Yours in health and wellness,
The HEALTH SQUARED team.
Health Squared Medical Scheme's reply03 May 2019, 12:38
Official
Dear Dr. M,
We have escalated your query to our senior management team who will be in touch shortly to discuss your query. We have also shared your post with Thandeka's manager who will ensure that your interaction, and the information shared, is investigated. Thank you for bringing this to our attention.
Yours in health and wellness,
The HEALTH SQUARED team.
We have escalated your query to our senior management team who will be in touch shortly to discuss your query. We have also shared your post with Thandeka's manager who will ensure that your interaction, and the information shared, is investigated. Thank you for bringing this to our attention.
Yours in health and wellness,
The HEALTH SQUARED team.
Health Squared Medical Scheme's replyOfficial
10 May 2019, 13:08Our team of dedicated consultants have been trying to get in touch with you regarding your query to no avail. Please provide an alternate number for us to contact you on
Health Squared Medical Scheme's reply10 May 2019, 13:08
Official
Our team of dedicated consultants have been trying to get in touch with you regarding your query to no avail. Please provide an alternate number for us to contact you on