NF
Neal F
1 reviews | Active since May 2020
09 Jul 2021, 14:47
Another Week - Another Hello Peter complaint!
This is the 2nd time in 2 weeks I'm going turning to Hello Peter - On the 21/07/07 requested that a dependent be added on my medical aid - Ashaylita Cloete assisted in the matter and has sent me the documents required to apply. This was completed and sent on the same day (21/07/07) - It's been 2 ****ing weeks and after 3 follow up emails - Health Squared has not come back to me, rep**** or given ANY SORT of feedback! Seriously why are you guys so lazy to do the work??
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Replies (2)NF
Neal F's updateReviewer Update
09 Jul 2021, 14:54Correction sent on 21/07/01
NF
Neal F's update09 Jul 2021, 14:54
Reviewer Update
Correction sent on 21/07/01
Health Squared Medical Scheme's replyOfficial
21 Jul 2021, 15:18Dear Neal,
Thank you for raising your complaint with us.
Our sincerest apologies that our team has not gotten back to you yet and for the frustration caused.
We understand that one of our dedicated consultants has been assisting you with your query. The consultant will update you on the matter as soon as possible.
Regards,
The HEALTH SQUARED Team
Thank you for raising your complaint with us.
Our sincerest apologies that our team has not gotten back to you yet and for the frustration caused.
We understand that one of our dedicated consultants has been assisting you with your query. The consultant will update you on the matter as soon as possible.
Regards,
The HEALTH SQUARED Team
Health Squared Medical Scheme's reply21 Jul 2021, 15:18
Official
Dear Neal,
Thank you for raising your complaint with us.
Our sincerest apologies that our team has not gotten back to you yet and for the frustration caused.
We understand that one of our dedicated consultants has been assisting you with your query. The consultant will update you on the matter as soon as possible.
Regards,
The HEALTH SQUARED Team
Thank you for raising your complaint with us.
Our sincerest apologies that our team has not gotten back to you yet and for the frustration caused.
We understand that one of our dedicated consultants has been assisting you with your query. The consultant will update you on the matter as soon as possible.
Regards,
The HEALTH SQUARED Team