JM
Jo M

1 reviews | Active since Dec 2020

12 Oct 2021, 10:06

Amazing Chronic Care benefits

During my current Hospitalisation in September, Healthsquared went beyond the call of duty, they were quick and efficient with my admission. I was so afraid that I was going to have to pay an arm and a leg as you usually do for hospital events. They assisted me with explaining what was required from my Doctor in order to process my accounts as well as sending my accounts for reprocessing.

As well as automatically registering me on their Care programme for my Chronic condition.

I now have additional visits for my chronic condition as well as tests that will be funded from chronic and not from my savings!!! Imagine that???

Thank you to the Personal Health Co-Ordinator for contacting me - I can't quite remember the name, I now understand everything so much clearer.

Thank you to the Pre Authorisation Department.

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Replies (1)
Health Squared Medical Scheme
Health Squared Medical Scheme's reply12 Oct 2021, 11:06
Official
Dear Jo, 

Thank you so much for sharing your positive feedback with us!
We're so glad to hear that you had a great experience with us and that we were able to assist you.   
 
Thank you for choosing HEALTH SQUARED, we value and appreciate your continued support.
 
Regards,
The HEALTH SQUARED Team