After 10 years going 11 years - I finally had it! - CANNCELLED 2021/11/18

If I could give less stars I would have. After 10 years going 11 years - I finally had it!

Health Squared is officially the worst medical aid ever! They absolutely do not care about their members. I submitted an accountant letter which I have done last year stating my income - due to my account being a business account / personal account and due to my salary fluctuating (Freelance) - there is no way they can tell what I earn from my bank statements; after clients pay for adwords, hosting office rental and and other fees or my expenses to go see them. This is why I do have an accountant that does my financials.

I submitted the same last year and it was accepted - however this year it is frowned upon like I am the **** underneath their Shoes.

I officially cancelled with them today - if it is not late payments to providers - or no COVER AT ALL - out of pocket expenses this year alone where

Total Medical Claims not paid by the Scheme R3,407.67 2021 Total Medical Claims not paid by the Scheme R3,466.66 2019

And this is the stuff I actually bother to put through for tax purposes, because I literally do not bother anymore because they do not cover - not even something simple as an Inhaler.

In 10 years I never been in the hospital - last year was unfortunate and had to struggle with them to pay the hospital for over 3 months!

What if something serious does happen - I am getting Older - and I am afraid to say this medical aid is not up to standard - creates more worries and headaches if they going to cover or not! I do not feel safe with YOU! specially if you treat a member like this after 10 years of support and loyalty!

An believe me - I am not a sickly person - but when it comes that I need to see the doctor - that is about all that is covered - !