Very disappointing treatment

I app**** to do courses at this institution, in a rush because their courses are so cheap but after having paid I only did my research after which to me was unsatisfactory so I decided I want cancel my application then do proper research so that I can feel comfortable to go back and register again with them.

Let me say I had a horrible experience, its been over 2 months since I sent them my cancellation email. During those three months I was **** to, was told to wait 30 days to get my refund, the owner Elsa Baker blocked my number because I was calling so much, due to lack of feedback from them, the student advisor telling me she can't assist because it was not her department, told they will send my money and I should expect it in 48hours and that going past, then called again told that my money didn't go through because they had load shedding. I don't know what that has to do with eft that was sent 48hours prior load shedding to eventually Elsa saying they had not paid me because they were waiting for other students to pay. I write this now because yesterday I was told my money would reflect in my account so the whole day yesterday has passed.

I am very disappointed and discouraged by this institution, they have been operating for 18 or 19 years based on what they say, I thought they could be trusted. If I get my money I will edit this post.

Its scary for me to think I have been ****med and because they have been in business for so long it is the only reason I still believe I will get my money back. It may be little to them but to me it is my livelihood. I wanted to better my life, considering I'm currently unemployed. So I have now lost 2 months that I could have had a massage therapy qualification by now.

Can't say much about their courses and accreditation because I didn't study with them but their customer service and handling of my situation was completely horrible. Constantly calling almost everyday. Having to take more of my money to to buy airtime so I can call them.

I was willing to give them the benefit of doubt about the unsatisfactory information on their side but with treatment like this I doubt I will even look at their page. I'd rather now save more money and do one course at a time. Completely disappointed.