*****ing from hard working people

The worst service I have ever experienced!

I am extremely disappointed and unhappy with the "service" that i paid for, and requested a full refund of my "studies"

I called them yesterday, explaining my frustration, and they promised to give me feedback today, i then called them again today, where they promised to speak to the MD immediately regarding my refund.

First of all, my manuals only arrived almost at the end of my hotstone course, which was totally unacceptable. then... I have not had ANY feedback from my EMAIL enquiries, no one advised me of all the contact people at Healing Hands leaving, I dealt with numorous when i app**** and paid for my hotstone course, i wasn't happy with the classes, each class was about 1hour long, and requested catch up classes after that, for months, no one got back to me on email or whatsapp, and every time i called, promises was made to sort this out.....

Eventually their offices arranged a catch up session, in Centurion, no one followed up with me to see if everything was okay, i got to the training facility, where i called the facilitator and people from your offices, sent messages, no response, no one opened the gate for over an hour and a half, i stood in front of the building by myself, waiting for someone to open and help me, eventually i left, their office was well aware of my whereabouts that day, i stayed in contact....Travelling from Johannesburg all the way to Centurion, just to be ignored, just wasn't fair financially.

Then i started arranging catch up again with their offices but this never happened, i emailed everyone at Healing Hands, sent Whatsapp messages to everyone i knew at Healing Hands since March, no one is responding or getting back to me?

I also app**** for the Nutritionist course after my "3 Hours" Hotstone practicals, and paid in full, but i have not received ANY response regarding my queries on this course as well????

I had to rush to pay in full for services that has not been given to me.

I trusted these people with my hard earned money, choosing to study through them to enable me to support my family, and this is the treatment I get.

I know for a fact that I am not the only one that is being I'll treated, I will not leave this matter here!!!!

I want a full refund for both my fully paid courses courses ASAP.