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Firstly, their services on all banking apps is down regularly. Secondly, our landlord is losing out, as she is having to pay out of her own pocket as HBros is deducting fees before paying over to the landlord, which is working out less than she is being charged by the property managers. She currently has meters installed at two of her units in the same complex, and she is charged fees for each unit separately. That is over an above the fee they are probably adding when tenants are purchasing units. We have emailed - no response. You only get assisted if you use your own airtime to contact them. I suggest they remove their email address, contact us form and all icons for social media accounts as they have no social media presence except for their website.