Bad Service

I have ordered a part and paid the invoice. On ordering I was insured that it was the correct part. It was not the correct part and once again a part was ordered. The parts manager told me that the correct part would be there on Friday, 02 June, but definately on Monday 5 June. On Monday 5 June I was told that the part was not loaded on the delivery truck in Midrand. I have lost a whole lot of money because of travelling back and forth. I also had to cancel work with an income of R2500. I am really not happy with your service