1 reviews | Active since Feb 2021
Worst after sales experience a dealership can provide
The time has come to say what I wanted to say a while ago. This falls on Haval Brits, Haval Centurion en Haval South Africa.
I bought a brand new Haval Jolion Super Lux 1.5T March 2022. Since the start I had a problem with the rear view camera, and that camera was a deal breaker for me, the car was taken to brits Haval for repairs but they were not competent in resolving the problem and asked me to please take the vechile to Haval Centurion, took the vehicle to them, the vechile was there the whole day and they couldn't find the problem, I asked to make an appointment to let the car stay there overnight so that they can observe the problem, they just never came back to me. Every time that I ask the contract to be terminated since I am still within my first 6 months, they keep coming back to try and repair it. Haval SA, you told me that you can't resolve this either and I need to go to the ombudsman. What a company can't even resolve their own customers problems. Haval you want to play in the big leagues then start increasing your after sales services. You are looking down on individual customers who can't afford lawyers etc to fight their cases. Wow I hope that Haval didn't destroy anyone else's first car experience as much as they did mine.
