Shocking customer service

I took my car for a service last year 27/11/23 for service. I did advise that car tyre preassure reader is not working. Upon the collection of my car i was told that part has been ordered and I will receive a call as soon as it arrives for installation.

Customer service follow was done and I advised that I am still waiting for a call, I was promised a call but nothing happened. I called in last week Wednesday and I was promised a call back in 10m, nothing happened.

I went there on Thursday and Jammie advised that there parts but I need to bring my car so that they can confirm is the correct one. Today 19/03.24 i brought my car in and the very same Jammie told me that we shouldnt speak of the past. They are going to order and still need to check if it is still under warranty. I mean 3 months later.

Its Haval Westrand. Customers are not taken serious at all. Not sure if its the issue of the skin or the gender.