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Peter R

1 reviews | Active since Apr 2012

31 Aug 2023, 05:33

Shocking!!

What a nightmare!.. firstly let me say that the Haval H6 is a great car to drive, I really enjoy it… but when it comes to aftersales service, this is where your troubles start.. from a unprofessional and arrogant dealer principal to a salesman who was very happy to take the commission from my sale but walks away when the issue gets complicated. ( in fairness I was told by the DP that the salesman could only “ lend an ear and help with bookings , nothing else????) I am just not used to this kind of mediocrity, in short, I had a vibration at 125 - 129 km/h. Due to the very customer unfriendly TAR System which works on a process of elimination, it took 3 months to get this repaired. My question is, every time there is a major issue on this vehicle, is it going to take months to get it repaired? Unacceptable! I am now the proud owner of a vehicle that has had a rear differential replacement at just under 3000 km’s. I have lost faith in the vehicle and the company but as they say… you get what you pay for. I will be selling this car and moving on

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