No After Sales Service

Took my Joilon to Dealer with a strange sound at the Engine. Turns out it was a fault with the Aircon Pump.The car have been at the dealer now for 2 weeks. They received the spares early in the week and said I will get it back Tuesday Afternoon. Then they Said Wednesday and then Thursday. It is now Friday and still no vehicle. The dealer have been waiting since Tuesday for the warranty department to sign off before they can release the vehicle. It has less than 6000km on the clock, but still you have to wait this long for some kind of approval. Obviously the system is not working. On your reply please don't even bother telling me to send an email to customer care because been there done that and no reply because apparently they will respond within 48 Hours meaning I will be without a car for 2 more days. After almost 20 minutes I eventually got a hold of someone at Customer Care and they told me to send an email. Told them I already did and the they said I must hold on and then I got cut off again. I love the car but unfortunately as they say you cannot complain about after sales service because apparently there is none. People warned me before hand but I did not listen. I have been without my car which I am paying for for 2 weeks and neither Haval or the dealer has curtesy cars. So if you buy the car and drive out of the showroom and it has a fault it will be your problem to arrange other alternatives for transport. Just as long as they sell the car, the rest they don't care about. Don't know if the spares is not available in South Africa how long I will be without a car if it happens. Lastly I want to quote something Haval posted on the Internet 'At HAVAL, we're proud to be a customer-centered business. We believe the moment we hand your keys it is just the beginning of our Customer care to you'. Yeh right