New HAVAL JOLION 2021 Fails to start in less than 6 months.

I bought a new Haval Jolion 2021 in September 2021. I bought this car in George and the dealer name is Honda Auto George (also known as Maritime Haval) and it was delivered to my home in Oudtshoorn on the 29- 09-2021. On the 23-03-2022, I was ready to drive to work when the car refused to start. In shock and almost in disbelief that a new car could do this, especially not even 6 months in my posession, I phoned the selling dealer to notify them of this. They advised that i phone the AA and I did. AA sent the mechanic to jump the battery, mechanic came and he found the problem was not related to the battery and notified them . The AA then decided to get the driver to tow the car to the nearest dealer which in this case was Oudtshoorn Haval. On the 24th the car was towed indeed. On the 25th I recieved a call from Oudtshoorn Haval to come and collect the car. They told me they only charged my battery it was flat and that i should drive more long distance. I was puzzled by this findings because before this car was towed it was determined that the issue was not the battery. Oudtshoorn Haval further explained that if i experience the same problem they will have to charge me because a battery is not warantable. I took the car home.

On the 25-03-2022 the car could not start again. The AA advised they would have to tow it back to Oudtshoorn Haval. I refused this for obvious reasons, the car was there the previous day and technicians did not do a correct diagnosis and they would charge me if same problem occurs they said.

I insisted that the car goes to the selling dealer Honda Auto George but i was told that i would have to pay R650 for the difference in Kilometers. If i did not want to pay this I would have to take it up with Haval SA which was closed this day because it was sartuday.

I paid R650 and the car was towed to George. They diagnosed a found Starter to be faulty. They ordered and replaced this part and i recieved my car back on 08-04-2022. With a week they car gave same problem, it did not start. This time i was ready to go to church for a Good Friday service and the car just refused to start. It had given the same issue the previous day but eventually started and i had notified the workshop of this with the hope it wouldnt get worse but it did.

15-04 -2022 the techncians from George came to fetch the car. They had to push and kick start the car to get the engine running. They managed. I immediately sent an email to Barry the Sales Manager at Honda Auto George,expressing my concerns about the car. To this date i have recieved no feedback from him

I also sent my concerns to Haval SA customer care and my case was handled by Naledi. Her response was Haval SA does not sell or repair cars and that i must take my concerns up with the Dealer. This was very disapoint considering this is the Manufacturer that responds in such a way

I am very upset about my car. I phoned the workshop today to establish whats going on as no one has contacted me since the 15th. I spoke with Luciano who told me there has been nothing done on this car as it has been starting since it arrived in their care. I cannot accept this car back because the technicians saw that there was a problem when they picked it up and that problem cant just disapear. I suggest if they dont know the problem then they must replace it because i will not be driving a car that is defective. Especially the one that just decides not to drive when it feels like. What happens if i encounter the same problem at night far away from home. What about my safety.

Its almost a month without my car and i want a solution. I have loan car which also adds to my stress because if anything happens to it i will be liable for repairs.