1 reviews | Active since Mar 2023
HAVAL **** ENGINES
If I say I a m disappointed it’s understatement ,I bought my HAVAL h2 in dec 2020 is on 30000km, HAVAL is refusing to fix their engine mind you that the car is still under warranty, when I was driving I saw a warning sign in the car says engine temperature is high and I stopped immediately, i then call HAVAL tollgate Durban they advise me to look on the service book I will find the number of the roadside assistance, I did that and my car was towed on Tuesday morning, Tuesday pass, Wednesday pass then I decided to call on Thursday because no one was informing me if they received my car and what caused the problem, I fined 4 times without given a straight answer eventually fifth time an Indian guy told me that the job card says the car has a starter problem of which was not true and it came to my surprise,the guy told me dat they will strip the car and if its something dat is not covered on warranty I will have to pay 4k f striping, to me that is **************** because the car is 2 years old and the engine is theirs but they can’t assess and fix the car for free,today I called again and to ask how far and I was told they haven’t check remember is the 4th day m suck without a car I can’t even go to work no curtucy car for what so ever, the lady call me back and told me the head cylinder has blown I don’t understand because I stopped car same time when I was getting warnings and I am told for further investigation I will be liable for the costs and it will take three weeks just to strip the car not mention of fixing and there are no curtaicy cars. I am so angry and frustrated that if they are failing now to assist to fix something to do with an engine now what my car will be in 4years from nowthe new car is not even suppose to have these problems ,HAVAL is a **** they are selling ***** to us they are not reliable and trustworthy.
