Haval SA is not a trusted brand avoid if you can. My warranty was voided and its not my fault

I have been in communication with Naledi Moloatoa and honestly she has been giving me the run around regarding the rust and corrosion inspection warranty.

just received a call saying that my warranty is cancelled because I did not service my car in January. The car has been in a minor accident from 23 November 2021 and has been sitting at the panel beaters and the reason why the repair work took so long was there was an order issue from Haval regarding the order. the repair work was only supposed to take 10 days initially

The back-order letter was issued by Haval to the panel beater ON The 15th of December after there has been delay issues in terms of getting parts, the parts only arrived now in March 2022. My car was booked in for service at January 2022 as per the norm, I do all my services at Havaal Hatfield.

can I please have this corrected and my warranty re-instated as this is not my fault and i did not default in anyway, the mileage that is on the vehicle is currently 57091

Furthermorei expected Haval Silver lakes to update everything accordingly as the car has been in and out of their premises and with them and they issues the back order letter issues and everything, since they are the same company " Haval". On my end I informed Havaal Hatfield via a telephonically when they were scheduling my January 2022 appointment as per the norm, because the car was at the panel beaters.

Naledi Moloanta has not been helpful , after sending her all the documents and proof that we have been servicing the car for the past 2 years, her final answer is we must report to CPA. can you please assist with the matter as i am now starting to question if this brand was worth all the hype. my reference number of the case is JK006458