Haval SA has bad vehicles and have no accountability

Haval SA are disappointing to say the least! My vehicle is hardly 2 years and has suffered 2 clutch breakdowns already. The car broke down on 24th December, is still under warranty with only 11000km. Yet their response on the clutch issue is that I missed the service which was due on the 22nd December 2022. Mind you, they had booked the service date for Jan 2023 due to no available space on their side!!

I have not received a curtousy car, I am a pensioner and they requested that I ensure the curtousy car myself for a month. Again, my own insurance doesn't understand this requirement. Now what is further infuriating is this hide and seek they are playing on requesting that I pay for the replacement clutch whilst the car is under warranty. Why is this car having 2 clutch breakdowns in a space of 2 years??? Why must I pay for this? How do I know this is not a factory fault for this vehicle?? I would not recommend Haval to anyone after this.