1 reviews | Active since Mar 2013
GWM Haval poor after sales service.
When GWM made its entry into the SA market consumers were extremely excited at the value we were getting. I purchased a P-series double cab with all the bells a whistles. This was my opportunity to see what the Chinese brands had to offer. To my disgust the aftersales service had much to be desired. The quality of the interior finished were of such a low grade that after one year of ownership the drivers seat material (leather) started coming apart. I was told by Haval Cape Gate that GWM would not replace or repair this as it was due to my pants button that had caused this tear. Now I asked you with tears in my eyes does one have to wear certain types of clothing before driving an HAVAL. My second issue is the availability of new panels as my bakkie was involved in an accident and that there would be a 3 month waiting period for a bumper which I required. I will certainly not be buying any GWM motor vehicles and will never suggest any of my family about this Chinese brands.
