Bad Service

My name is Veronica Makupu.

I recently bought Haval Julion HEV 2023 on October 30, 2023 and unfortunately, my experience was less than satisfactory. I have encountered issues that left me feeling disappointed.

Firstly,on the 11/01/2024 it had hybrid failure and it only came back after 7 days. This set a negative tone for the entire experience and left me feeling frustrated. Second time it was starting and driving failure of which the battery packed up.

Furthermore,oon both occasions i was not offered a courtesy car and the manager ( Ruds) was rude and stopped communicating with me.As I write this review he hasn't talked to me yet about the later. The car is still in Haval Welkom.Imagine after 1yr where or how will I be struggling as the car is not even six months old

Overall, my experience with Haval SA fell short of my expectations, I hope that by sharing my feedback, improvements can be made to enhance the quality of service.i can be reached on the following contacts.

Email:*** Contact Number:***