9 weeks and waiting for HAVAL SA and HAVAL Northcliff to fix my car! ****test cheap Chinese brand out there!

This is the ****test after market service I have ever experienced. My worst fears of buying a cheap Chinese brand have come true! at 30 000km I took my 1,5 year old H6 in for the service and complained there was a knocking noise to Haval Northcliff. It took them no less then 4 weeks of back and forth to figure out it is the mountings on the front shocks that have cracked! Firstly a 1.5 year old car with only 30 000km shouldn't have this problem... especially seeing that I only drive on roads... but that's not the worst part... my car has been now sitting with Haval for over 5 weeks and counting onto of this... so for over 9 weeks this has been going on. No communication unless I phone or email. Then i get told they have the parts 3 weeks ago but they are moving warehouse and they need to find which crate it is in... what a crock of ****! They still don't have the part... and my problem is meant to have been escalated to Fabain Stanely... his title says customer care... which he definitely isn't! You actually need a 0 star Haval. I am told the same answer that they are escalating this daily! My **** you are!

Let this be a warning to anyone thinking of buying this **** brand... DONT! they are exactly that a cheap Chinese brand that has no service. If i ever get my car back i will be selling it straight away. Lesson learnt.

I doubt Haval SA or Northcliff will even respond to this or ''escalated' this... HAVAL SA you are ****!