DR
DENIS R
1 reviews | Active since Aug 2012
20 Sept 2019, 15:51
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Got a new h2 full house left chrome beding dented reseved like that now I have been trying to get it replaced but the manager do not fone back no feedback from them at all I have foned 11 times in 5 weeks I went there and was told that he will contact me on the monday then two weeks later on the Friday he said on the fone give me ten minutes and never game back this is now two weeks again bad bad from them.so stay away from hatfield haval.
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Haval Hatfield's replyOfficial
05 Jun 2020, 09:33Dear Denis. As was explained by our parts department, unfortunately the first replacement part was damaged in transit. Sometimes such incidents are out of our control. We can only try to rectify the situation by re-ordering the part and replace it as soon as we can, which we did.
Haval Hatfield's reply05 Jun 2020, 09:33
Official
Dear Denis. As was explained by our parts department, unfortunately the first replacement part was damaged in transit. Sometimes such incidents are out of our control. We can only try to rectify the situation by re-ordering the part and replace it as soon as we can, which we did.