1 reviews | Active since Oct 2017
Treated like **** by management
The after sales service is pathetic
I bought a set of seat covers to protect my seats.
Front ones went on easy
Tried to put the back seat on and found it had to be physically removed; un*****ed in order to put the cover on the bottom half of the back seat.
I asked 3 different people if it would cost me anything noboby gave me a straight answer.
then they wanted me to book the car in to put the cover on; more cost that no one mentioned when i was purchasing the vehicle.
The manager call me to speak to me about the a mail i sent saying that the after sales service was pathetic.
He proceeded to argue with me that because the covers were not haval approved they would not be covered in any event. 1. when i spoke about the covers no body told straight it would be chargable because they were not haval approved. 2. when a dealer principal or a manager speaks to a client like they are stupid that is not service. 3. i am now waiting for the hidden costs to come out because they are not honest.
Dont be rude to me and argue with me when you know your attitude is wrong.
